Find answers to common questions about our cleaning services, policies, pets, and the care we provide for your home.
Why Choose Us?
We focus on professional, respectful, and detailed cleaning. Our team continues learning new cleaning techniques and products, with attention to effective and non-toxic options. The company also emphasizes consistency, hard work, and a detailed eye for identifying cleaning needs.
Are You Insured?
Yes. Bella’s Beautiful Homes is a fully bonded cleaning service and carries insurance for its employees and the work performed in your home. Customer satisfaction is also guaranteed, and clients are encouraged to let the team know if something was not cleaned as expected.
What About Pets?
Pets are part of the family, and the cleaning service includes removing pet hair. Clients are encouraged to keep pets somewhere comfortable during cleaning, especially if they may be nervous around vacuums or unfamiliar people.
Do You Have a Cancellation Policy?
Yes. The cancellation policy is 48 hours. A deposit is required when the first cleaning is scheduled to hold the appointment. If the appointment is cancelled less than 48 hours beforehand, the deposit is forfeited; when the appointment is kept, the deposit goes toward the cleaning price.
What Are Your Cleaning Service Prices?
Our services have different starting prices and minimum times. Standard/Budget Clean starts at $150 with a 2-hour minimum, while Platinum Deep Clean starts at $250 with a 4-hour minimum.
Do You Offer Recurring Office Cleaning?
Yes. Office cleaning is available as one-time deep cleaning or recurring service on weekly, biweekly, monthly, or quarterly schedules.
Still Have Questions?
Can't find the answer you're looking for? Please contact our team and we'll be happy to help.
